Privacy Policy

Overview

This Privacy Policy explains how Pocono Marketing Solutions collects, uses, and protects personal information when you interact with our website, submit inquiries, request services, or communicate with us through digital channels.

By using our website or services, you agree to the practices outlined in this policy.

Business Information

Pocono Marketing Solutions

205 Applegate Road Suite 100 #1178

Stroudsburg, PA 18360

Email: hello@poconomarketing.com

Information We Collect

Personal Information

We collect information that you voluntarily provide when interacting with us, including:

• Name
• Email address
• Phone number

Service & Communication Data

We may also collect:

• Inquiry details
• Project or service requests
• Messages, emails, or SMS communications
• CRM and lead tracking data

Website & Technical Data

When visiting our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies or similar tracking technologies

How We Use Your Information

We use collected data to:

• Respond to inquiries and service requests
• Build, manage, and optimize marketing systems
• Communicate updates, confirmations, and project details
• Send appointment reminders and follow-ups
• Improve website performance and user experience
• Provide requested information about our services

Phone Number Usage

Your phone number may be used to send:

• Appointment reminders
• Confirmations
• Service-related updates
• Requested information

SMS Consent and Opt-In

Users may choose to receive SMS communications from Pocono Marketing Solutions.

• Consent is collected through our website contact form: http://poconomarketing.com/contact
• Users must explicitly check a box agreeing to receive text messages.

SMS messages may include:

• Appointment reminders
• Confirmations
• Service updates
• Requested information

You may opt out at any time by following unsubscribe instructions or contacting us directly.

Mobile Information Sharing (Strict Policy)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Payments & Third-Party Services

We use trusted third-party providers to support operations, including:

• CRM and automation platforms
• Website hosting providers
• Analytics tools
• Communication platforms

These providers only receive the information necessary to perform their services.

Pocono Marketing Solutions does not sell personal information.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve website functionality
• Analyze user behavior
• Support marketing and optimization efforts

You can adjust cookie settings through your browser preferences.

Data Retention

We retain personal information only as long as necessary to:

• Deliver services and support clients
• Maintain business and financial records
• Comply with legal obligations

When data is no longer required, it is securely deleted.

Data Security

We implement standard and reasonable security measures to protect personal data from unauthorized access, misuse, or disclosure.

These measures include:

• Secure systems and platforms
• Controlled access to sensitive information
• Use of reputable service providers

While we take strong precautions, no system can guarantee absolute security.

Your Rights & Choices

You have the right to:

• Request access to your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt out of communications

Requests may be submitted to: hello@poconomarketing.com

We will respond within a reasonable timeframe.

Children's Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal data from children.

If such data is identified, it will be removed promptly.

Policy Updates

Pocono Marketing Solutions may update this Privacy Policy to reflect changes in operations, legal requirements, or technology.

The most current version will always be available on our website with the updated revision date.

Privacy Policy Addendum (Compliance Summary)

• Information Collection: We collect your name, phone number, and email when you interact with our services.
• How We Use Data: Phone numbers are used for reminders, confirmations, and requested information.
• Opt-In: Consent is collected via our contact form at http://poconomarketing.com/contact with an explicit checkbox.
• Mobile Information Sharing: No mobile data or SMS consent information is shared with third parties.
• Data Security: Standard security measures are implemented to protect your data.
• User Rights: You may request to review or delete your data by contacting hello@poconomarketing.com.